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Security reporting

Security starts with care.

A private route for reporting a problem with the website or portal.

Report a concern

Open a private support ticket with a concise description, affected page and the minimum steps needed to reproduce the problem. Avoid real customer data, passwords, private keys or seed phrases.

Program status

A paid bug-bounty program, reward amounts and formal scope have not been announced. This page does not promise a bounty or authorize testing another system.

Keep reports safe

Use only your own account and data when describing a problem. Stop if a test exposes another person’s information. Do not disrupt service or publish sensitive details in a public channel.

What happens next

Staff review reports through the same private support inbox. Return to your ticket for replies; support email notifications are disabled. No response-time guarantee has been set.